Legal

Privacy Policy

Last updated: · Tovu / BrandAid, Inc. · tovuai.com

This Privacy Policy explains how Tovu, operated by BrandAid, Inc. ("we," "us," or "our"), collects, uses, and protects information when you visit tovuai.com or book a call through our scheduling system.

1. Information We Collect

We collect information you provide directly when you book an appointment through our scheduling system (powered by Calendly), including:

We also collect standard technical data automatically when you visit our site, including IP address, browser type, pages visited, and time of visit. This data is used solely for site performance and security purposes.

2. How We Use Your Information

We use the information we collect to:

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

We use Calendly to manage appointment scheduling. When you book a call, you are also subject to Calendly's Privacy Policy. We use standard web hosting provided by HostGator. Neither service sells your data.

4. Cookies

Our site may use minimal cookies for functionality. We do not use advertising cookies or cross-site tracking cookies. You can disable cookies in your browser settings without affecting your ability to use the site.

5. Data Retention

We retain booking and contact information for as long as necessary to provide our services and as required by applicable law. You may request deletion of your information at any time by emailing info@tovuai.com.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, contact us at info@tovuai.com.

7. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after any changes constitutes acceptance of the updated policy.

9. SMS/Text Messaging

If you verbally consent during a phone call with Tovu or our AI voice agent, or provide your mobile phone number to us, you agree to receive SMS/text messages from Tovu / BrandAid, Inc., such as appointment confirmations, reminders, follow-up communications, and service-related notifications. Message frequency varies, and message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All consent and opt-in data is used solely to deliver the messages described above and is not sold or shared.

10. Contact

If you have any questions about this Privacy Policy, please contact us at info@tovuai.com.