Last updated: August 12, 2026 · Tovu / BrandAid, Inc. · tovuai.com
This Privacy Policy explains how Tovu, operated by BrandAid, Inc. ("we," "us," or "our"), collects, uses, and protects information when you visit tovuai.com or book a call through our scheduling system.
We collect information you provide directly when you submit a demo request form on our site or book an appointment through our scheduling system (powered by Calendly), including:
When you speak with our AI phone attendant, whether you call us or we call you back at your request, the call may be recorded and transcribed to deliver and improve the service. We also collect standard technical data automatically when you visit our site, including IP address, browser type, pages visited, and time of visit. This data is used solely for site performance and security purposes.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We use Calendly to manage appointment scheduling. When you book a call, you are also subject to Calendly's Privacy Policy. Our site is hosted on Cloudflare. We use Vapi to operate our AI phone attendant (including call recording and transcription), Twilio for telephony and SMS delivery, Resend for email delivery, and Google Ads for advertising measurement as described below. None of these services are permitted to sell your personal information.
Our site uses minimal cookies for functionality. When you arrive from one of our advertisements, we and Google may use cookies and similar technologies (such as the Google Ads tag) to measure ad performance and conversions, for example whether a demo request was submitted. You can disable cookies in your browser settings without affecting your ability to use the site, and you can manage ad personalization at adssettings.google.com.
We retain booking and contact information for as long as necessary to provide our services and as required by applicable law. You may request deletion of your information at any time by emailing [email protected].
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, contact us at [email protected].
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after any changes constitutes acceptance of the updated policy.
We send SMS/text messages only to people who have expressly opted in through one of two methods: (1) checking the optional SMS checkbox when submitting a form on our website, or (2) verbally agreeing during a phone call after being asked directly, for example: "Would you like a text confirmation of your appointment sent to this number?" Providing your phone number by itself does not enroll you in text messaging, and SMS consent is never a condition of using our services. Messages include appointment confirmations, reminders, follow-up communications, and service-related notifications. Message frequency varies, and message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. All consent and opt-in data is used solely to deliver the messages described above.
If you have any questions about this Privacy Policy, please contact us at [email protected].